Retail chains, hospitality groups, and multi-site operators looking for a straightforward, affordable mobile auditing tool frequently come across GoAudits, a London-founded, founder-led platform built specifically around the audit-and-inspection cycle: plan, inspect, report, act, and track. Unlike broader EHS suites that bundle in chemical management or occupational health, GoAudits stays focused on one job and is known for doing it with unusually well-regarded customer support.

This GoAudits review breaks down what the platform actually does, how its pricing works, and where it fits — and doesn’t fit — compared with other EHS and inspection software. It’s based on GoAudits’s official website, its public company background, and verified user reviews on G2 and Capterra. Because software pricing and features change, always confirm current details directly with GoAudits before making a purchasing decision.

Key Takeaways

• GoAudits is a mobile-first auditing and inspection platform covering the full audit cycle: digital checklists, instant branded reports, corrective action tracking, and analytics dashboards.
• It’s a bootstrapped, founder-led company (founded 2016) still run by its original founders, with customers in more than 95 countries.
• Pricing is reported to start around $10 per user/month, positioning it as one of the more affordable options in this category, with a 14-day free trial available.
• Independent reviews are strongly positive, with an aggregated 4.5 out of 5 rating across Capterra, G2, and SourceForge, and customer support repeatedly singled out as exceptional.
• It’s best suited to retail, hospitality, healthcare, and multi-site operators wanting fast, affordable, easy-to-adopt audits, rather than organizations needing deep chemical management, occupational health, or enterprise risk-register capability.

What Is GoAudits?

GoAudits is a cloud-based mobile and web platform used to conduct inspections and audits, generate instant branded reports, assign and track corrective actions, and monitor performance through real-time dashboards. It covers the full audit cycle in one system, letting operations, safety, and quality teams move away from paper checklists and spreadsheets toward a standardized, trackable digital process.

The platform is designed to be broadly applicable rather than industry-specific, with more than 1,500 ready-made checklist templates spanning internal audits, health and safety standards, facilities inspections, quality control, and compliance monitoring. This makes GoAudits a fit for a wide range of operational auditing needs, though it’s generally lighter-weight and more affordable than enterprise EHS suites built around deeper regulatory or chemical-safety requirements.

GoAudits Company Overview

GoAudits was founded in 2016 by Ramesh Bukka and Ravi Mekala, and is headquartered in Slough, near London, England, with an additional US presence. The company is bootstrapped, having raised no external venture funding, and remains led by its original founding team, a fact the company itself highlights as a reason it stays closely connected to its product and customers.

GoAudits reports roughly $10.8 million in revenue and around 98 employees as of 2025, serving customers in more than 95 countries across retail, hospitality, healthcare, manufacturing, construction, and care services. Notable customers referenced in company materials include Care UK, one of the UK’s largest care home providers. The company has continued to expand its feature set, including adding a web app and industry-specific toolkits based on customer demand.

Quick Verdict: Is GoAudits Worth Considering?

GoAudits is worth shortlisting if you want a focused, easy-to-adopt auditing and inspection tool at an affordable price point, backed by customer support that reviewers consistently describe in unusually warm, personal terms. Its large template library and instant branded reporting make it a fast way to get a multi-site audit program off the ground.

It’s a weaker fit for organizations needing deep chemical management, occupational health, or formal enterprise risk-register capability, since GoAudits is purpose-built around the audit and inspection cycle rather than broader EHS program management. Some reviewers also note that the web app feels less polished than the mobile experience, and that report branding customization is tied to higher-tier plans, so it’s worth testing both directly before committing.

Key Features of GoAudits

Digital Inspections and Checklists

GoAudits’s drag-and-drop form builder lets teams design custom smart forms, and the platform ships with more than 1,500 ready-made checklist templates across industries to accelerate setup. Reviewers generally describe the core checklist-building experience as intuitive, though at least one long-tenured reviewer specifically noted that rearranging questions or changing answer types during template creation can feel fiddly.

Audits and Observations

The mobile app supports offline audits with photo capture, annotation, geo-location, and e-signatures, syncing automatically once reconnected. A specific limitation flagged by a multi-year customer: adjusting an existing audit’s scheduled date isn’t a simple edit — it currently requires deleting and re-entering the audit with the same details except for the new date, which adds friction for teams that frequently reschedule.

Incident Reporting

While not GoAudits’s primary positioning, the platform is used by several customers specifically for incident reporting and HSE inspections alongside operational and quality audits, according to reviewer-reported use cases. Photo capture, voice-to-text notes, and location tagging support fast, detailed documentation in the field.

Corrective Actions

Failed checklist items automatically become corrective actions with assigned owners, deadlines, and tracked resolution status, which reviewers repeatedly cite as one of GoAudits’s standout features for establishing “on-the-spot accountability.” Automated reminders and escalation help ensure follow-up items don’t get lost after the initial audit is complete.

Risk Assessment

GoAudits supports customizable checklists with smart scoring and conditional logic that can be adapted for hazard identification and risk-focused audits, but it does not offer a dedicated, centralized risk register comparable to platforms built specifically around enterprise risk management. Organizations with formal risk-treatment tracking requirements should evaluate this gap carefully.

Training and Team Communication

GoAudits is not built around a dedicated Learning Management System or training course library; its focus is squarely on the audit and inspection cycle rather than training delivery. Teams needing integrated training management alongside inspections will likely need a complementary tool or a platform where training is a more central feature.

Asset and Issue Management

Recurring failure analysis and historical trend data help teams identify patterns tied to specific equipment, locations, or checklist items over time, and issues identified during inspections route automatically to the right people. Dedicated, standalone asset-register functionality (tracking equipment independent of a specific audit) is less developed than in platforms built specifically around asset and maintenance management.

Reporting and Analytics

Instant, branded PDF reports generate automatically on audit completion and email to the right people, with reviewers consistently praising how much time this saves compared with manually compiling reports from spreadsheets. Dashboards provide score trends, site comparisons, and question-level insights across locations. One specific cost consideration: removing GoAudits’s own branding from reports has been noted by reviewers as tied to a higher-cost plan rather than included as standard.

Mobile App Capabilities

The mobile app (iOS and Android) is GoAudits’s most polished and consistently praised surface, supporting full offline functionality with automatic sync once reconnected. Reviewers describe it as fast to learn even for frontline staff without formal training. Some reviews note occasional glitches in generated reports and describe the web application as less stable and more prone to lag than the mobile app, suggesting administrative tasks may work better on tablet than desktop for some users.

Integrations

GoAudits offers an API, primarily available on the Enterprise plan, to support integration with other business systems and workflow automation. Its integration ecosystem is narrower than platforms with large, established third-party app marketplaces, consistent with its positioning as a focused, affordable auditing tool rather than a broad enterprise platform.

GoAudits Ease of Use

Ease of use is one of GoAudits’s most consistently praised qualities, with reviewers repeatedly describing the platform as fast to set up and easy for frontline staff to use without extensive training. Several reviewers who describe themselves as not particularly computer-literate specifically credit the platform’s guidance and the support team’s patience for helping them succeed.

Some reviewers describe specific friction points within an otherwise easy-to-use platform: creating and adjusting individual audit templates can require extra tweaking, and the web interface is described by multiple sources as feeling less polished than the mobile app. In-app documentation for troubleshooting configuration issues is also described as relatively thin by some reviewers.

GoAudits Implementation and Onboarding

GoAudits offers a 14-day free trial with full access, and reviewers describe the support team as actively helping new customers upload and digitize their existing paper checklists during evaluation, allowing for genuine hands-on testing before committing. Several reviewers specifically credit this hands-on onboarding support for a smooth transition from paper or spreadsheet-based processes.

Because GoAudits is a more focused, lighter-weight platform than enterprise EHS suites, implementation is generally described as faster and less complex than multi-module enterprise rollouts. That said, a few reviewers note that configuring templates to match highly specific or complex inspection requirements can take more iteration than expected.

GoAudits Customer Support

Customer support is, by a wide margin, GoAudits’s most celebrated attribute across independent reviews, described in unusually personal and enthusiastic terms. One reviewer specifically called it “old school” customer service — fast, professional, and genuinely responsive rather than automated or dismissive — while multiple others describe the team as constantly evolving the product based on direct customer feedback, citing specific examples like geo-fencing and speech-to-text features added in response to user requests.

This level of support sentiment is notably strong even relative to other platforms in this review series, where support is often described as “good” or “responsive” but rarely with the same warmth and specificity found in GoAudits reviews. It’s a genuine differentiator worth weighing heavily if hands-on vendor relationships matter to your team.

GoAudits Pricing

GoAudits does not appear to publish a detailed public pricing page with itemized tiers, but third-party tracking sources report an entry-level price point starting around $10 per user per month, positioning it as one of the more affordable options among mobile audit and inspection platforms. A 14-day free trial with full feature access is available.

A few things worth understanding before you request a quote:

• Confirm what’s included at your tier. Given reviewer mentions of Enterprise-only features (API access, unlimited images per question, report branding removal), clarify exactly what’s included at the price point you’re evaluating.
• Ask about web app maturity for your use case. If your administrators will primarily manage the platform from a desktop browser rather than mobile, test the web experience directly given reviewer feedback about relative polish.
• Use the free trial to test template complexity. Given feedback about template setup requiring iteration for complex use cases, use the 14-day trial to build out your actual checklists, not just a demo template.
• Ask directly about current published pricing. Since a full public pricing page wasn’t consistently found across sources, request current rates and confirm whether pricing is per-user or team-based.

GoAudits Pros and Cons

Who Should Use GoAudits?

GoAudits tends to be the strongest fit for:

• Retail, hospitality, healthcare, and multi-site operators wanting fast, affordable digital audits
• Organizations that value hands-on, personal customer support as a top vendor priority
• Teams wanting a large library of ready-made templates to get started quickly
• Companies prioritizing mobile field usability over deep desktop/web administrative tooling
• Small to mid-sized operations that don’t need chemical management or occupational health depth

Who Should Consider Alternatives?

A different platform may be a better starting point for:

• Organizations needing integrated training management alongside inspections
• Teams requiring a formal, centralized risk register or deep enterprise risk-management tools
• Companies needing chemical management, occupational health, or ESG reporting capability
• Organizations that manage most administrative work from a desktop browser and need a highly polished web experience
• Enterprises needing extensive, pre-built third-party integrations beyond API access

Buyer’s Checklist: Questions to Ask Before You Commit

• [  ] What’s included at your specific pricing tier versus what requires an Enterprise upgrade?
• [  ] Can you remove GoAudits branding from reports at your plan level, or does that cost extra?
• [  ] How does the web app perform for your administrative team’s day-to-day use?
• [  ] Does your program need training management, and if so, how will you handle that alongside GoAudits?
• [  ] How does the platform handle rescheduling audits, and does that workflow fit your team’s needs?
• [  ] What level of template customization will your specific inspection types require during the free trial?

GoAudits vs. Other EHS Software

GoAudits competes most directly with other mobile-first, affordably priced audit and inspection tools, positioning itself on ease of use, template breadth, and customer support rather than deep enterprise EHS program management. The table below summarizes how it compares with commonly evaluated alternatives.

GoAudits’s core advantage is a combination of affordability, ease of use, and genuinely exceptional customer support, particularly appealing to retail and hospitality operators managing audits across many locations. Its main trade-off is depth: it doesn’t attempt to cover training management, chemical safety, or formal risk registers, so organizations with those broader EHS needs will typically need a complementary tool or a more comprehensive platform.

If you’re building a shortlist, it’s worth pairing this review with more targeted research: a head-to-head look at GoAudits vs. SafetyCulture or GoAudits vs. SiteDocs, a broader roundup of the best audit and inspection software for your industry, and a general EHS software buyer’s guide covering common mistakes to avoid when selecting EHS software.

Best GoAudits Alternatives

SafetyCulture offers a larger template library, broader integration marketplace, and a genuine free tier, making it a strong alternative for organizations wanting more breadth alongside inspections.

SiteDocs is worth considering for construction and trades-focused organizations needing worker certification tracking alongside field safety forms.

EHS Insight provides significantly broader EHS module coverage, including training, permits, and risk assessment, for organizations that need more than the core audit cycle.

BIS Safety Software is a better fit if training compliance and certification management are as important to your program as inspections and audits.

VelocityEHS suits organizations needing deeper chemical management or ergonomics capability than a focused audit tool like GoAudits provides.

Final Verdict

GoAudits earns its strong reputation by staying focused on doing one thing well: the full audit and inspection cycle, from digital checklist to instant report to tracked corrective action, delivered at an affordable price point with customer support reviewers describe in unusually warm terms. For retail, hospitality, healthcare, and multi-site operators wanting a fast, easy-to-adopt auditing tool, it’s a genuinely well-regarded choice.

Where GoAudits is a weaker match is for organizations needing broader EHS program management: dedicated training delivery, chemical safety, occupational health, or a formal enterprise risk register aren’t part of its core design. A handful of specific, consistent reviewer complaints, particularly around web app polish and higher-tier feature gating, are also worth testing directly during your free trial.

If your priority is affordable, well-supported digital audits and inspections, GoAudits deserves a serious look, and its 14-day free trial makes it easy to test directly against your own checklists. If your program needs deeper training, chemical management, or risk-register capability, weigh it against SafetyCulture, EHS Insight, or a broader EHS platform.

Frequently Asked Questions

What is GoAudits used for?

GoAudits is used to conduct mobile audits and inspections, generate instant branded reports, and track corrective actions across retail, hospitality, healthcare, manufacturing, and construction operations. Teams use it to replace paper checklists and spreadsheets with a standardized digital process covering the full audit cycle: planning, inspecting, reporting, acting on findings, and tracking resolution, typically across multiple sites or locations.

Is GoAudits an EHS software platform?

GoAudits supports EHS-adjacent workflows, including health and safety inspections, HSE audits, and incident documentation, but it’s more accurately described as a general-purpose mobile auditing and inspection platform than a full EHS suite. It doesn’t include dedicated training management, chemical safety, occupational health, or a centralized risk register, features found in more comprehensive EHS platforms.

How much does GoAudits cost?

GoAudits doesn’t publish a fully detailed public pricing page, but third-party sources report an entry price point starting around $10 per user per month, making it one of the more affordable platforms in this category. A 14-day free trial with full access is available. Some features, including API access and unlimited images per question, are reported to require an Enterprise-tier plan, so confirm exact current pricing directly with GoAudits.

Is GoAudits good for small businesses?

Yes. GoAudits’s reported affordable entry pricing, large library of ready-made templates, and hands-on onboarding support make it accessible to small businesses that want to digitize audits and inspections without a large budget or lengthy implementation. Its founder-led, bootstrapped structure is also frequently reflected in reviewer descriptions of responsive, personal customer support, which can be especially valuable for smaller teams without dedicated IT resources.

What are the best GoAudits alternatives?

Common GoAudits alternatives include SafetyCulture for a larger template library and free-tier pricing, SiteDocs for construction and trades-focused worker certification tracking, and EHS Insight for broader EHS module coverage including training and risk assessment. BIS Safety Software is worth considering if training compliance is equally important to your program. The right choice depends on whether your primary need is focused auditing or a broader EHS program.